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FAQ

What is Kaffle?

Kaffle® is an innovative weave of 100% cotton, that has been used for generations in Korea. Kaffle® is extremely soft, breathable, and is very absorbent. It is perfect for the sensitive skin of a newborn.

What is Kaffle3™?

Kaffle3 refers to our use of three layers of fabric in our Drool Bibs, Feeding Bibs, and Burp Cloths. It consists of two layers of Kaffle® and one layer of PUL, a waterproofing material. This allows these products to be soft, absorbent, and waterproof.

How is Kaffle® better than Muslin?

We think Kaffle® is superior to Muslin. It out performs muslin in absorbability, softness, breathability, and drying time. Kaffle® will also never pill or gray when washed.

Will the products shrink?

All Tiny Twinkle products will arrive larger than their stated size.  These items will shrink during their first wash. Their final size will match the dimensions listed on the packaging. No further shrinking will take place.

Can I use stain-remover on Tiny Twinkle products? 

Tiny Twinkle products are made from 100% cotton. We recommend you follow the stain-remover instructions for use on cotton.

Can I put your products in the washing machine and dryer?

Yes! Kaffle® can be washed using cold-warm water, and tumbled dry on low. Please follow all fabric care instructions on the tag.

Are your products made from organic cotton?

Our current line of products does not use organic cotton. We understand that safety is very important to our customers, which is why we maintain our OEKO-TEX certification.

How do I know your products are safe?

We want to make sure your little one is safe! This is why we have put our entire manufacturing process under the microscope. From the snaps to the thread, we guarantee that our products are free of harmful dyes, irritants, and chemicals.

For more information click HERE

What does OEKO-TEX mean?

OEKO-TEX certification is the gold-standard when it comes to the textile industry. It is a worldwide consistent, independent testing and certification system for raw, semi-finished, and finished textile products at all processing levels, as well as accessory materials used. From the start, Tiny Twinkle purposed to create a product that would help you as a parent, not cause you anxiety!

Read more about the strict standards that we live up to HERE

Where are your products manufactured?

Our products are manufactured in China, but our company is headquartered in the United States.

Where are my products shipping from?

Orders placed in tinytwinkle.com will be fulfilled from our warehouse in California, USA.

How can I follow up my order?

After your order is placed you will receive a confirmation email that contains a link to your shipping information and tracking number.

How will my orders be shipped to me?

We ship our products through the United States Postal Service.

What forms of payment do you accept?

We are pleased to provide a secure checkout process through PayPal. Credit Cards, Debit Cards, and PayPal Credit are all accepted on the PayPal platform.

I don’t have a PayPal account, can I still pay?

You do not need to have or create a PayPal account in order to complete your Tiny Twinkle transaction. When directed to PayPal just click on the button labeled “Pay with Debit or Credit Card”.

 

How do I know that checkout is secure?

We utilize PayPal checkout in order to keep your transaction safe. PayPal is the leading online payment platform, processing transactions totaling over $400 billion annually, all while providing the buyer with multiple levels of fraud protection.

Read more about the privacy and security afforded by PayPal HERE